Happy guest

Posted by londoncat  from Coto de Caza, CA  on May 13, 2008

My husband and i travel a lot and are demanding luxury hotels and resorts live up to their promises. we have stayed many times at laquinta and have always been satisfied. love the many pools, the restful safe grounds for evening walks with our toy poodles. never a problem: non refundable pet deposit. we especially love the accommodations with private pools and yards.parking is close to the rooms. fireplaces are clean, charming and easy to operate. meeting and golf handled efficiently and accurately. returning guest always acknowlegd and appreciated by name and a huge yellow bow on the door.

Okay, but not top notch

Posted by billyar  from Woodland Hills, CA  on August 16, 2007

I have stayed here twice. it is a very big and crowded resort and the service suffers for it. check in is a mob scene, parking can be impossible, and service is strained. between the families pool parties, post-golf beer parties and the beep-beep of the ever present carts it can get noisy. the grounds are beautifully maintained and the rooms are nice with big bathrooms (small water pressure). i like the starlight casitas which are upstairs with a huge patio. the food offerings are not good and quite expensive the breakfast buffet featured greasy piles of stuff that had been made hours ahead. hhonors elite members do not get recognition or upgrades. in fact they do not even cover breakfast; they provide a tiny box of candy instead. since this place is actually more of a real estate ploy than a hotel there are lots of cheesy sales promotions for the villas being sold. there is nothing terribly wrong with the hotel-- but it is just middling--not the legendarey resort it may once have been.