Tips on Accommodations

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Mexico's Hotel Rating System

The hotel rating system in Mexico is called "Stars and Diamonds." Hotels may qualify to earn one to five stars or diamonds. Many hotels that have excellent standards are not certified, but all rated hotels adhere to strict standards. The guidelines relate to service, facilities, and hygiene more than to prices.

Five-diamond hotels meet the highest requirements for rating: The beds are comfortable, bathrooms are in excellent working order, all facilities are renovated regularly, infrastructure is top-tier, and services and hygiene meet the highest international standards.

Five-star hotels usually offer similar quality, but with lower levels of service and detail in the rooms. For example, a five-star hotel may have less luxurious linens or, perhaps, room service during limited hours rather than 24 hours.

Four-star hotels are less expensive and more basic, but they still guarantee cleanliness and basic services such as hot water and purified drinking water. Three-, two-, and one-star hotels are at least working to adhere to certain standards: Bathrooms are cleaned and linens are washed daily, and you can expect a minimum standard of service. Two- and one-star hotels generally provide bottled water rather than purified water.

The nonprofit organization Calidad Mexicana Certificada, A.C., known as Calmecac (www.calmecac.com.mx), is responsible for hotel ratings; visit their website for additional details about the rating system.

Hotel Chains

In addition to the major international chains, you'll run across a number of less-familiar brands as you plan your trip to Mexico. They include:

  • Brisas Hotels & Resorts (www.brisas.com.mx). These were the hotels that originally attracted jet-set travelers to Mexico. Spectacular in a retro way, these properties offer the laid-back luxury that makes a Mexican vacation so unique.
  • Fiesta Americana and Fiesta Inn (www.posadas.com). Part of the Mexican-owned Grupo Posadas company, these hotels set the country's midrange standard for facilities and services. They generally offer comfortable, spacious rooms and traditional Mexican hospitality. Fiesta Americana hotels offer excellent beach-resort packages. Fiesta Inn hotels are usually more business oriented. Grupo Posadas also owns the more luxurious Caesar Park hotels and the eco-oriented Explorean hotels.
  • Hoteles Camino Real (www.caminoreal.com). Once known as the premier Mexican hotel chain, Camino Real still maintains a high standard of service at its properties, although the company was sold in 2005, and many of the hotels that once formed a part of it have been sold off or have become independent. Its beach hotels are traditionally located on the best beaches in the area. This chain also focuses on the business market. The hotels are famous for their vivid and contrasting colors.
  • NH Hoteles (www.nh-hoteles.com). The NH hotels are noted for their family-friendly facilities and quality standards. The beach properties' signature feature is a pool, framed by columns, overlooking the sea.
  • Quinta Real Grand Class Hotels and Resorts (www.quintareal.com). These hotels, owned by Summit Hotels and Resorts, are noted for architectural and cultural details that reflect their individual regions. At these luxury properties, attention to detail and excellent service are the rule.

    House Rentals & Swaps

    House and villa rentals and swaps are becoming more common in Mexico, but no single recognized agency or business provides this service exclusively for Mexico.

    With regard to general online services, the most extensive inventory of homes is found at Vacation Rentals by Owner (VRBO; www.vrbo.com). They have over 33,000 homes and condominiums worldwide, including a large selection in Mexico. Another good option is VacationSpot (tel. 888/903-7768; www.vacationspot.com), owned by Expedia and a part of its sister company Hotels.com. It has fewer choices, but the company's criteria for adding inventory is much more selective and often includes on-site inspections. They also offer toll-free phone support.

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