We loved it!

Posted by Ro Zo on August 12, 2008

I just returned from three nights at the palazzo. loved it!

lovely rooms, great casino, above and beyond service. they aren't yet as full as the venetian, so they try a little harder (or, in other words, the venetian left me waiting on hold for twenty minutes when i called from my room to ask a simple question).

the interiors are beautiful to walk through and the retail is high-end (barneys and up). while connected to the venetian, the palazzo doesn’t have the schmaltzy venetian feel. the canyon ranch spa has also expanded and the palazzo side is so inviting.

i highly recommend the canyon ranch grill for dinner. the salmon with an apple slaw was outstanding and the service was exemplary! they also make these amazing organic drinks with homemade syrups, like ginger ale and cola. you need to try one!

maybe they wern't up to speed before but i'd say they are now.

Stay away from the palazzo!

Posted by lagirl1004  from Los Angeles, CA  on May 27, 2008

Don't bother spending your time and money at the palazzo. the rooms are so-so for what you pay but the service at this hotel is horrendous, especially the front desk staff! stay at the wynn or the bellagio if you want to be at a true 5-star hotel.