How to ruin a weekend

Posted by NeverAgain  from tucson , AZ  on May 5, 2009

Two nites to go to vegas and get away. the room walls had marks, the carpet had stains, the beds were sagging, old and small. the bathroom door was rotted out at the bottom. the linens were dirty and unkept. my wife's video poker machine broke while she had money in it. we waited for someone to come and fix it and the bartender charged my wife 12 dollars for a drink because she wasn't playing while the machine was broken. i asked to see a manager and no one came. i went to the hotel manager and she ignored me. want to be treated badly? this is the place to go.

Buffalo bill's would have been better! awful!

Posted by fine_french_lace  from Miami, FL  on January 27, 2009

I chose this hotel for my honeymoon stay because of my wife's fascination with all things egyptian. i wholly regret this decision.

my first night was to be in a tower room with the rest of the stay confined to a bedroom-suite. first off, they put us in a tower room with two beds. they were not only small and uncomfortable for my wife and i, but we specifically asked for only one. next, the tower elevators have serious shaking problems to the point where my wife actually became physically ill. the soap they provide caused an allergic reaction in both of us.

when they finally put us in the bedroom suite we were awoken at seven in the morning because of drilling a few floors above us, which they neglected to mention was occurring. they moved us to another suite that had no bathrobes (took over two hours to deliver) and when the maid cleaned it she left the door wide open with my wife's purse in open view while the maid was in the back. the maid also neglected to provide us new coffee or new soap.

the dining staff was exceptionally slow, over an hour to obtain overpriced cheese, and did not provide bottle openers for our champagne! it took them over half-an-hour to bring that to us. they also attempted to charge us for in-room calls, which was supposed to be free with our room.

the response of their customer service was to offer a discount for a week's stay, which ended up being $40 less than a rate you could get with a promotion code! the general manager tried to convince us this was a good discount, after the rash and drilling ruining our wedding night, and kept having me repeat everything i was telling him. i don't think he was even paying attention.

worst stay ever. would not go back if it were even free. thank you for ruining my honeymoon, luxor.