Go somewhere else...awful!

Posted by jamis614  from columbus, OH  on April 13, 2009

Where do i start? we stayed in a bungalow room that faced the pool (instead of the parking lot) which you think would be nice. well, think again. if you love music at a level 10 from morning until after midnight & the sound of children screaming-this is the room for you. i called the front desk manager (frank) who told me that the music was only played from 12 noon until 10pm. well, the next night, the music was on way past 11pm and the manager (some woman) told me, "oh no, it can go on after midnight, especially on the weekends.
i had to leave a note to housekeeping what to clean every day because somehow they missed the mold in the tub, the light bulbs that needed replaced (which never got done) and to unclog the tub. and god forbid they leave you more than one roll of toilet paper in the room. one on the spinner, that is all you get.
we had to let the shower run about 2 minutes before the hot water ever came on and if anyone in the surrounding rooms is using their shower, forget it-you aren't getting any hot water. 2 of my 5 days, i had to take a shower in the gym locker room to get hot water. there was never any hot water out of the bathroom sink.
the site claims that all bungalows come with safes, hair dryers, and coffee makers....no they don't. i had to call for a hair dryer and it's curcuit-clicker on it was a hassle. i had to keep clicking it like a lighter to get it to work.
the carpets are filthy. i walked from my room at one end of the hall to the ice machine in my socks. when i got back to the room, they were black.
i accidently locked myself out of my room. when security showed up, they didn't have me listed as being in the room at all.
the gym is good but there is nothing to clean the equipment with after you are done....gross.