
It’s not a pretty sight at Chicago O’Hare. The Chicago Tribune reports that a United Airlines computer glitch has caused serious delays and grounded the airline’s flights at the airport. Look at the picture of passengers backing up at Terminal 1. The expressions on their faces seem a little bit tame to me.
United Airlines acknowledges the problem on its website and suggests that passengers check in online. It has also issued a travel waiver for those traveling to, from or through Chicago on July 2. The travel waiver page has links for you to check your flight status, reschedule your travel and get signed up for automated flight updates.
You can find some Twitter chatter under the hashtags #ORD and #United.
– Jen Leo, Los Angeles Times Travel & Deal blogger
[Photo: Chicago: Travelers wait at Terminal 1 as a computer glitch grounds United flights at O'Hare International Airport this morning; Michael Tercha / Chicago Tribune]
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July 2nd, 2009 at 11:38 am
I have never been so frustrated with an airline in my life. I was one of the unlucky “standby” passengers so if you have a ticket and can’t get a flight imagine what I experienced as a “stand-by” passenger. Not only did I have to wait when I left Chicago to Vegas for 6 hours, I had to change planes twice due to mechanical problems. On my return trip, I went to the airport extra early in hope of assuring a seat and was told I was no. 30 on the stand-by list and the chances of me getting on any flight was virtually nil. In addition to this, the agents were insensitive and downright rude. My family was forced to pay $400 on Southwest to get home to Chicago and I am currently unemployed. Will never ever fly United again. What once was a premier airline is now not even on the map. And now the the computer glitch takes the cake.