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Ryanair could make passengers pay for toilets

By SHAWN POGATCHNIK, Associated Press Writer Shawn Pogatchnik, Associated Press Writer

Fri Feb 27, 12:17 pm ET

DUBLIN – Is a bathroom an optional extra when you're at 30,000 feet? Ryanair boss Michael O'Leary seems to think so -- as his no-frills airline contemplates charging customers to use its aircrafts' toilets.

O'Leary whipped up a frenzy of indignation and potty humor Friday as he suggested that future Ryanair passengers might be obliged to insert a British pound coin before they gain access to in-flight relief.

As always, O'Leary suggested a separate toilet fee would lower ticket costs and make flying, somehow, easier for all. Nobody, even his own aides, seemed to be sure if he was serious or pursuing his well-documented penchant for making brazen declarations to win free advertising.

"One thing we have looked at in the past, and are looking at again, is the possibility of maybe putting a coin slot on the toilet door, so that people might have to actually spend a pound to `spend a penny' in future," O'Leary said, using a local euphemism for relieving one's self.

When asked, during an interview on BBC Television, what would happen if a customer really had to go, but didn't have the correct change, O'Leary dismissed the scenario as implausible. This even though Ireland and most of Europe uses euros, not the British currency, and even on-board attendants often find themselves without the correct change.

"I don't think there's anybody in history gone on board a Ryanair aircraft with less than a pound," he said.

Politicians and analysts agreed that the man who pioneered charging airline customers to check bags, to use a check-in desk, and even to use a credit or debit card to make an on-line booking just might be serious about mile-high toilet extortion, too.

Howard Wheeldon, senior strategist at BGC Partners in London, cautioned consumers that O'Leary might be attempting two for the price of one: Free publicity backed by cut-throat reality.

"This begs a simple question retort of: Is there absolutely nothing that this airline won't do? Not really, so if you are thinking about flying cattle-class Ryanair in future, beware," he said.

O'Leary's own chief spokesman, Stephen McNamara, said his boss often spoke tongue in cheek -- but then defended the idea of charging for a toilet as part of a logical trend.

"Michael makes a lot of this stuff up as he goes along and, while this has been discussed internally, there are no immediate plans to introduce it," McNamara said, adding, "Passengers using train and bus stations are already accustomed to paying to use the toilet, so why not on airplanes? Not everyone uses the toilet on board one of our flights, but those that do could help to reduce airfares for all passengers."

Rochelle Turner, head of research at British consumer rights magazine Which? Holiday, said Ryanair had a well-documented practice of "putting profit before the comfort of its customers" -- but this one could backfire.

"Charging people to go to the toilet might result in fewer people buying overpriced drinks on board. That would serve Ryanair right," she said.

Tommy Broughan, transport spokesman for Ireland's Labour Party, said the toilet-charge idea had to be taken seriously.

He noted that Ryanair last month began threatening customers with €30 fines if they tried to carry on board a second bag regardless of size -- even one filled with a just-purchased item from the airport's duty-free shops.

"When Ryanair introduced this €30 extra duty-free charge, many passengers joked that next they would be charged for using the toilet -- not realizing that this indeed seems to be the newest extra charge on Ryanair's agenda," Broughan said.

'World's Best Job' Web site flooded in final hours

Fri Feb 27, 10:01 am ET

BRISBANE, Australia – A lucky 200 people have been shortlisted for the chance to become the caretaker of a tropical Australian island, dubbed by promoters as the "Best Job in the World."

But tourism officials acknowledged Friday that many last-minute applications were lost because the Web site was flooded with traffic.

Nearly 35,000 people submitted video applications for the job with Tourism Queensland, which pays a salary of 150,000 Australian dollars ($97,000) to relax on Hamilton Island in the Great Barrier Reef for six months while writing a blog to promote the island.

The job is part of a AU$1.7 million campaign to publicize the charms of northeastern Queensland state.

Anthony Hayes, Tourism Queensland's chief executive, said a wave of 7,500 applications hit the Web site in the 72 hours before Monday's deadline.

"This massive amount of traffic understandably slowed the site down and regretfully some people weren't able to get their video application in on time," he said. "It has been frankly heartbreaking because people have gone to so much trouble, and we have lost some fantastic applications. But to be fair to everyone, we have to be consistent."

The tourism board will announce 50 finalists Tuesday on its Web site. The public will then have until March 24 to vote for their favorite applicant.

The top vote-getter and 10 other people chosen by the tourism board will be flown to Hamilton Island for interviews. The winner will be announced May 6, and the job begins July 1.

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