NEED TO KNOW
TSA is listening to fliers with Evolution of Security blog
The U.S. Transportation Security Administration last month launched a blog, Evolution of Security, saying, in effect, "Bring it on." Travelers did. In hundreds of postings, they have called TSA officers "brain-dead-looking," ranted about rude treatment and said restricting liquids in carry-ons was "the stupidest idea ever." And it's not just talk. After fliers complained about being ordered to fish their BlackBerries and iPods out of carry-ons for screening, the TSA halted the practice at several airports where it was being tested.
At first the blog "gave everyone an opportunity to spew all the venom," said TSA spokesman Nico Melendez. "Now it's serving as a great forum for dialogue. . . . Our TSA leadership is reading that blog every day." Except for posts that contain name-calling, "almost everything is being published," he added. The URL: www.tsa.gov/blog.
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