NEWS, TIPS & ADVICE

Frontier offers refunds, flight help over halt of LAX-SFO route

By Jane Engle, Los Angeles Times Staff Writer
09:32 AM PDT, May 07, 2007

Frontier Airlines will refund air fares and try to reaccommodate customers on other carriers after July 10, when it will stop flying between Los Angeles International Airport and San Francisco, spokesman Joe Hodas said today.

The Denver-based discount airline, which started the route just last summer, wasn't filling enough seats and struggled with "extremely costly" marketing outlays in the Los Angeles area, Hodas said.

Adding to the pressure, giant Southwest Airlines, which quit San Francisco in favor of Oakland six years ago, announced in February that it again will start flying to San Francisco in the fall — potentially good news for passengers because Southwest often drives down fares.

Frontier still flies to Denver and Mexico from California, including Los Angeles, Santa Ana, San Diego, San Jose, Sacramento and San Francisco airports.

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